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FAQ's

Returns Policy

You may return any unworn items within 7 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).

You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).

If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.

Shipping

We   ship  to most locations in the world. Note that there are restrictions  to some  international destinations and we will notifiy you immidiatly if there is some sort of a problem when it comes to shipments to your location.

We provide FREE SHIPPING to all USA locations.

When you place an order to be delivered  outside United States , we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.

Please also note that the shipping rates for many items we sell are weight-based. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.

Do I need to set up an account with your company?

When you make your first purchase, your account is automatically set up

Payments

For your convenience   we offer both Credit Card, Paypal, and Google Checkout on all transactions. Please note that all transactions paid for via credit card will be shipped to the billing address only or additional ship to adress authorized by your credit card provider, paypal or google checkout in order to ensure your security and prevent fraud. No matter which way you decide to go, it is always simple and under strict secure transactions protocol! If you'd like to use another payment method, please contact us

How is my order processed?

Your order is verified and once the sales rep is sure it is correct, your card will be charged for your merchandise and any applicable shipping costs. For US customers, shipping is free but for those outside the US there may be additional tariffs or customs fees applied. After your credit card is successfully  processed  you will be sent a receipt for your purchase showing you paid. Your  order will ship within 24 hours of processing via USPS Priority shipping and you will be emailed a tracking number. Orders sent within the US typically take 3-5  business days. International between 6-12 days.

How Much Is Shipping?

If you are shipping to the United States and using one of our purchasing levels shipping is completely FREE! For all other shipments we assess a flat rate shipping fee. All international shipments are subject to a $30 shipping and handling fee.

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Do you ship outside the US?

Yes, we ship to most destinations in the world. Approximately 30% of our customers reside outside the United States. All our merchandise is sent using the Unites States Postal Service. We insure all shipments over $100 and provide Free Shipping  within USA  using First Class Mail.

During  the Check out  process you may upgrade to priority or express mail if you need a faster delivery options. Shipping typically takes 3-6 business  days to reach US destinations and up tp 12 business  days outside the US. Some additional shipping charges may apply to certain destinations.



 

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